Get in Touch With Us
Whatever brought you here — a question about how a sweepstakes casino works, a correction to one of our reviews, or a suggestion for content you'd like to see — this page explains how to reach the Social Casinos team and what happens once you do.
How to Reach Us
Email is the most reliable way to contact us. Every message is read by a real team member, and we aim to reply within two working days. Giving us a little context upfront — what the message is about and which platform or page it relates to — helps us get it to the right person faster.
Reach us at: [email protected]
What We Can Help With
We cover a wide range of topics across our sweepstakes and social casino content. Below are the most common reasons readers get in touch:
- Content questions — If something in one of our reviews or guides is unclear, or you want to understand how a particular feature works — the dual-currency model, redemption thresholds, state availability — just ask.
- Accuracy and corrections — Our editorial team researches and verifies every page, but the sweepstakes space moves quickly. If you spot something that looks outdated or incorrect, we want to know. We take accuracy seriously and will investigate promptly.
- Suggestions and topic requests — Planning to write about a new sweepstakes platform or a topic we haven't covered yet? Reader input genuinely shapes what we publish next.
- Business and partnership enquiries — If you represent an operator or organisation and want to explore a working relationship, please introduce yourself clearly and outline what you have in mind. Note that commercial relationships do not influence our editorial rankings or ratings.
- Responsible play concerns — If you or someone you know is finding it difficult to stay in control of their gaming habits, mention it in your message and we will point you towards appropriate support resources.
What Happens After You Write to Us
We do not use automated replies as a substitute for a genuine response. When your email arrives, a member of the team reads it and responds personally. Our target is two working days, though during particularly busy periods it may take a little longer. We will always follow up — if you haven't heard back within five working days, a brief follow-up email is welcome.
About Our Editorial Standards
Social Casinos is an independent comparison and review site. We research sweepstakes and social casino platforms so readers in the US can make more informed decisions about where to spend their time. Our assessments cover things like redemption processes, game variety, welcome offers, state availability, and the conditions attached to promotional coins — the details that actually matter when choosing a platform.
A few principles guide everything we publish:
- No invented facts. We never fabricate game counts, payout speeds, licence details or offer terms. If a detail wasn't supplied or couldn't be verified, we write around it.
- Commission doesn't buy position. We may earn a commission when a reader follows a link and signs up with a platform. That relationship is disclosed on relevant pages, and it has no bearing on how we rank or rate any operator.
- Both sides of every option. Every platform we review carries at least one genuine limitation alongside its strengths. A write-up without a drawback isn't honest.
- Sweepstakes are not real-money gambling. We are careful to explain the promotional sweepstakes model accurately — including the difference between Gold Coins and Sweepstakes Coins, the no-purchase-necessary entry alternative, and the fact that prize redemption involves verification requirements and minimum thresholds.
If you believe something we have published falls short of those standards, please tell us. Corrections from readers are one of the most useful tools we have.
A Note on Legal and Tax Questions
We can explain how sweepstakes casinos generally operate in the US, but we are not able to give legal or tax advice. Availability varies by state, rules change frequently, and individual circumstances differ. If you have a specific legal or tax question about prize redemptions or eligibility, we'd encourage you to consult the operator's own terms and, where appropriate, a qualified professional. You can also find broader context about how these platforms work across our site — including options reviewed for players outside traditional casino markets.
Response Times and What to Include
To help us respond as usefully as possible, it's worth including:
- The specific page or platform your question relates to
- A brief description of what you're asking or flagging
- Any relevant context — for example, the state you're in if your question is about availability
We look forward to hearing from you.